Privacy Policy
Last updated: November 14, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or subscribe to our services
- Contact us for support or inquiries
- Participate in our Tower Stack game or leaderboard
- Subscribe to our newsletter or marketing communications
Personal Information: Name, email address, phone number, billing address, and payment information.
Technical Information: IP address, browser type, device information, and usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our telecommunications services
- Process payments and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In connection with any merger, sale of assets, or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication systems
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@globecom.co.za
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: